

This Agreement is made between:
(A) Vanilla Resource Pte Ltd, of 62 Ubi Road 1, #06-25, Oxley Bizhub , Singapore 408734 (“Licensor”)
AND
(B) the persons who have subscribed to the services offered in the app known as “GoSME”. (“Licensee”). (collectively referred to as the Parties and individually as Party).
2. RECITAL
WHEREAS:
(A) The Licensor has an app known as GoSME in relation to the Business.
(B) The Licensor owns all the Confidential Information and Intellectual Property Rights in the app, which is used and exploited for the Business.
(C) The Licensor is willing to grant to the Licensee the right to use and exploit the certain aspects of the Confidential Information and Intellectual Property Rights in relation to the Business in the manner, in the term and in the Territory in consideration of royalties and upon the terms and conditions as agreed between the parties.
3. TERMS AND CONDITIONS
IT IS HEREBY AGREED BETWEEN THE PARTIES AS FOLLOWS:
DEFINITIONS
4.1 ADVERSE INFERENCE
No provision of this Agreement will be construed adversely to a party solely on the ground that the party was responsible for the preparation of this Agreement or that provision.
4.2 BUSINESS
Business means and includes the business of facilitating and allowing businesses to network by posting, matching and reviewing in an online community.
4.3 CALENDAR DAYS
Unless expressly indicated otherwise, all references to a number of days mean calendar days, and the words “month” or “monthly” as well as all references to a number of months means calendar months.
4.4 CLAUSE AND SCHEDULE
In this Agreement, references to a clause or schedule shall be deemed to refer to the clause or schedule of this Agreement, as may be amended, modified or supplemented from time to time.
4.5 CONFIDENTIAL INFORMATION
Confidential Information means and includes information not available to the public, client lists and details, trade secrets, business plans, financial information, employee lists and details, information known to a party to be confidential, information which may affect the competitive position of a party, and any information which a party is obligated not to disclose. It includes proprietary information belonging to one party and which is transferred or conveyed to another party. By way of illustration but not limitation, proprietary information includes: (a) inventions, trade secrets, ideas, data, programs, works of authorship, know-how, and improvements, discoveries, designs, techniques and sensitive information that that party which has expended time, money and resources for; (b) technical information, existing and future plans or products, including, where appropriate and without limitation, software, firmware, information, patent disclosures, patent applications, development or experimental work, formulae, engineering or test data, product specification and part lists, names of suppliers, customers or contractors, techniques, processes and apparatus relating to the same disclosed by one party to another party through observation or examination of the information; (c) confidential marketing information (including but without limitation, marketing strategies, customer names and requirements and product and services, prices, margins and costs; (d) confidential product, marketing, development and other plans; (e) confidential financial information provided by one party to another party; (f) personnel information (including without limitation employee compensation); (g) confidential information relating to one party including without limitation, corporate information and secrets, unannounced financial results reports and statements or information, projections, profiles, investment plans, capitalization plans; business plans or expansion plans or arrangements relating to its business whether or not with third parties; and (h) other confidential business information or information received by one party which is marked “confidential” or words to that effect conveyed, transmitted, recorded or stored by any means whatsoever including, without limitation, documents, drawings, photographs, computer diskettes, computer hard disks, computer network storage devices, Internet or intranet electronic mail, discs, designs, plans or models or any of the media (electronic or otherwise) for storing or recording information.
4.6 CONFLICT – AGREEMENT PREVAILING
In the event of a conflict or inconsistency between any two or more provisions under this Agreement and its Schedules or Annexes (if any), whether such provisions are contained in the same or different documents, the provisions in the body of this Agreement shall prevail.
4.7 HEADING AND MARGINAL NOTES
The headings and marginal notes in the Agreement shall not be deemed to be part of the Agreement nor be taken into consideration in the interpretation or construction of the Agreement.
4.8 INCLUDING WITHOUT LIMITATION
Whenever the words “include”, “includes” or “including” are used in this Agreement, they will be deemed to be followed by the words “without limitation”.
4.9 INTELLECTUAL PROPERTY
Intellectual Property means and includes any invention, discovery, trade secret, trade mark, service mark, trade name, logo, get-up, patent or improvement to and development of procedure, product or process idea, improvement, invention, program, formula, process, technique, development, design, know-how and data, whether or not patentable or registrable under copyright or similar statutes, and all designs, trademarks and copyrightable works.
4.10 MEANING OF “MAY”
“May” means has the right, but not the obligation to do something and “may not” means does not have the right to do something.
4.11 MEANING OF “WILL” AND “SHALL”
“Will” and “shall” are expressions of command, not merely expressions of future intent or expectation.
4.12 NATURAL PERSONS
References to any “person” include any natural person, corporation, judicial entity, association, statutory body, partnership, limited liability partnership, limited liability company, joint venture, trust, estate, or unincorporated organisation. The use of any gender shall include all genders.
4.13 PARTIES AND ASSIGNS
Any reference to any party will be construed as a reference to such party’s successors and permitted assigns.
4.14 SINGULAR AND PLURAL
Words importing the singular shall also include the plural and vice versa where the context requires.
4.15 TERRITORY
Territory means the whole world.
4. GRANT OF LICENCE
In consideration of the payment by the Licensee to the Licensor of the fees and/or monies stipulated within the app and subject to the Licensee performing all of the obligations stipulated in this Agreement, the Licensor grants to the Licensee the non-exclusive rights, benefits and interests in the matching and direct mailing functional aspects of the Intellectual Property Rights in respect of the Business to be exploited and use for the Business as agreed according to the terms of this Agreement and on monthly terms in the Territory. For avoidance of doubt, the rights, benefits and interests in the Intellectual Property Rights shall from time to time be only those rights, benefits and interests expressly granted by the Licensor to the Licensee.
5. LICENCE FEE
The Licensee shall pay to the Licensor monthly sum stipulated in the app The first of such payment shall be made a soon the Licensee accepts the stated subscription fee in the app (“Fees”). The payment mode of the Fees shall be in the manner stipulated as follows:
6.1 The Licensor may review and revise the Fees from time to time.
6.2 The Fees shall be paid in the currency stipulated in the app . The Licensee shall make all payments due to the Licensor for Fees in advance. Unless otherwise instructed the monthly term and Fees shall be automatically renewed when expired. The Licensee must give notice of termination of the monthly term at least 7 days before the expiration of the term. Failing which the term will be renewed.
6.3 The Fees shall be made using Google and/or or Apple payment gateways.
6.4 The Fees shall be paid without any demand, set-off, counterclaim or deduction whatsoever, and be free and clear of and (except to the extent required by law) without any deduction or withholding on account of any tax.
6. LICENSOR’S OBLIGATIONS
The Licensor shall, subject to the compliance by the Licensee with the provisions of this Agreement, at all times during the continuance of this Agreement:
7.1 permit the Licensee to use the aspects of the Intellectual Property Rights to carry on the Business in accordance with the terms stipulated by the Licensor from time to time;
7.2 notify the Licensee of all improvements or modifications to the Intellectual Property Rights in respect of the Business;
7.3 to provide any updates and/or its research and development to the Intellectual Property Rights in respect of the Business;
7.4 notify the Licensee of all improvements or modifications to the Intellectual Property Rights in respect of the Business;
7.5 during the business hours of the Licensor, respond to all reasonable requests from the Licensee for information and assistance in respect of the use of the Intellectual Property Rights with the Business of the Licensee; and
7.6 continue to maintain the integrity of the Intellectual Property Rights in respect of the Business.
.
7. DERIVATIVE
Any and all Intellectual Property Rights and rights, benefits and/or interests similar to the Confidential Information throughout the world resulting from any work carried out by the Licensee in order to adapt them to its customers’ requirements shall vest exclusively in the Licensor .
8. WARRANTIES
Each party hereto warrants and represents to each of the others that it has full authority, power and capacity to enter into this Agreement, and that all necessary actions have been taken to enable it lawfully to enter into this Agreement.
9. INDEMNITY
The Licensee shall indemnify the Licensor and/or its representatives from and against any and all loss, damages liabilities, claims, expenses including legal fees and costs incurred by the Licensor arising from any breach of this Agreement.
10. PREVAILING PROVISIONS
In the event of any inconsistency between the provisions of the Schedules, the Manual and the terms of this Agreement, priority shall be given in the order as follows; (a) the terms of this Agreement; (b) the Schedules; (c) the Manual.
11. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the Parties and there are no other representations, understandings or agreements which are not fully expressed in this Agreement.
12. VARIATIONS
No variation, alteration or modification of any of the terms of this Agreement shall be of any effect unless in writing and signed by all Parties.
13. NO WAIVER
No waiver of a breach of the terms of this Agreement shall be effective unless made in writing and signed by the party granting the waiver, and no such waiver shall be deemed a waiver of any other existing or subsequent breach. A failure by a party to exercise or enforce any rights conferred upon it by this Agreement shall not be deemed to be a waiver of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time. A party is not entitled to rely on a delay in the exercise or non-exercise of a right arising from a breach of this Agreement or on a default under this Agreement as constituting a waiver of that right.
14. SEVERABILITY
If any terms of this Agreement shall be held to be illegal or unenforceable, whether in whole or in part, under any enactment or rule of law, such term or part shall to that extent be deemed not to form any part of this Agreement, but the validity and enforceability of the remainder of this Agreement shall not be affected.
15. ASSIGNMENT
Save as permitted under this Agreement, this Agreement or any of the rights and obligations under it may not be assigned, transferred, sub-contracted or otherwise disposed of, whether in whole or in part, by any party without obtaining the prior written consent of the other party. In any permitted assignment, the assignor shall procure and ensure that the assignee shall assume all rights and obligations of the assignor under this Agreement and that the assignee agrees to be bound to all the terms of this Agreement.
16. INTELLECTUAL PROPERTY RIGHTS – SURVIVAL
Clauses which relate to intellectual property rights shall survive the expiry or termination of this Agreement.
17. INTELLECTUAL PROPERTY RIGHTS-CONTROLS
In respect of the Intellectual Property Rights of the parties in this Agreement, the parties have agreed as follows:
18. INTELLECTUAL PROPERTY RIGHTS – NO ASSIGNMENT, LICENCE
Save as permitted under this Deed, there shall be no transfer, assignment or licence created in respect of any intellectual property rights by any party without obtaining the prior written consent of the other party. In any permitted transfer, assignment or licence, the transferor, assignor or licensor shall procure and ensure that the transferee, assignee or licensee shall assume all rights and obligations of the transferor, assignor or licensor under this Agreement and that the transferee, assignee or licensee agrees to be bound to all the terms of this Agreement.
19. TERMINATION – ENDURING RIGHTS
The termination of this Agreement, howsoever arising, shall be without prejudice to the rights, duties and liabilities of the Parties which have accrued prior to its termination. The provisions in this Agreement which expressly or impliedly have effect after termination of this Agreement shall continue to be enforceable notwithstanding termination.
20. CUMULATIVE RIGHTS AND REMEDIES
Unless otherwise expressly agreed between the Parties or provided under this Agreement, the provisions of this Agreement and the rights and remedies of the Parties under this Agreement are cumulative and are without prejudice and are in addition to any rights or remedies a party may have in law or in equity. No exercise by a party of any one right or remedy under this Agreement or at law or in equity shall (save to the extent provided expressly in this Agreement or at law or in equity) operate so as to hinder or prevent the exercise by it of any other such right or remedy a party has at law or in equity.
21. FORCE MAJEURE
In the event that any party to this Agreement shall be rendered unable to carry out the whole or any part of its obligations under this Agreement for any reason beyond the control of that party, including but not limited to, acts of God, force majeure, strikes, war, riot, pandemic, epidemic, health hazards and any other causes of such nature, the performance of the obligations under this Agreement of that party or all Parties as the case may be and to the extent that they are affected by such causes shall be excused during the continuance of any such cause, but such inability to carry out the whole or any part of its obligations under this agreement shall as far as possible be remedied with all reasonable dispatch.
22. NOTICES
Any notice required to be given under this Agreement by any party shall be in writing and shall be sent by courier or by prepaid registered post or by email or by facsimile. Any notices hall be deemed to be effectively given at the expiration of seventy-two (72) hours after by courier or by prepaid registered post whether or not received, or twenty-four (24) hours after dispatch to the correct email address or facsimile number of the addressee if sent by email or by facsimile.
23. CONFIDENTIALITY RESTRICTION – BOTH
Each party agrees that it will not, without the prior written consent of the other party, at any time (save as may be required by law) use, divulge or communicate to any person, other than officers or employees of the party whose province it is to know the same, any Confidential Information other than that which may properly come into the public domain through no default of the party. Each party will use its reasonable endeavours to prevent the publication and disclosure of any such Confidential Information concerning such matters, and on termination or expiry of this Agreement shall return all documents and copies of such Confidential Information that are in his possession. The Parties acknowledge and agree, having had the opportunity to seek independent legal advice thereon, that all the clauses relating to Confidential Information in this Agreement are reasonable and necessary to protect the legitimate interests of the Parties.
24. CONTRACTS (RIGHTS OF THIRD PARTIES) ACT (CAP. 53B)
A person who is not a party to this Agreement may not enforce its terms under the Contracts (Rights of Third Parties) Act of Singapore or its statutory replacement or equivalent.
25. COUNTERPART
This Agreement may be executed in counterparts, each of which shall be deemed to be an original, and all of which when taken together shall constitute one and the same agreement.
26. DISPUTES – MEDIATION OPTION
Any dispute arising out of or in connection with this Agreement shall first be submitted for mediation. Parties shall submit a request to the Singapore Mediation Centre or other equivalent mediation institution to mediate within forty-five (45) days of the dispute arising. Where a party is a body corporate, company or business entity, such party to the mediation must be represented by a representative of the party who has the authority to negotiate and settle the dispute. Unless otherwise agreed by the Parties, the mediator will be appointed by the mediation institution. The mediation will take place in Singapore in the English language and the Parties agree to be bound by any settlement agreement reached. Should Parties fail to reach a settlement through mediation, then the Parties may proceed to resolve the dispute in any other manner provided for in this Agreement. For the avoidance of doubt, the Parties shall be deemed to have failed to reach a settlement if either party serves a written notice terminating the mediation.
27. GOVERNING LAW AND JURISDICTION – FOREIGN
This Agreement shall be governed by and construed in accordance with the laws of Singapore and any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved in the Singapore International Arbitration Centre, before a single arbitrator, in the English language.
CONTACT US
GoSME – Privacy Policy
- Introduction
In our mission to make our Service for everyone, we collect and use information about you, this Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know.
- Our values
Trust is the foundation of the GoSME platform and includes trusting us to do the right thing with your information. Two main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.
- Your information belongs to you
We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
- We share only what you post
We only share the information that that you provided in the account opening and the what you post. We will not share your financial information or information that you provided for in app purchases.
- Why we process your information
We generally process your information when we need to do so to help you post, match and rate with others in the app, processing in app purchases and or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). European law calls these reasons “legitimate interests.” These “legitimate interests” include:
- preventing risk and fraud
- answering questions or providing other types of support
- helping members post, match and rate through our app
- providing and improving our products and services
- providing reporting and analytics
- testing out features or additional services
- assisting with marketing, advertising, or other communications
We only process personal information for these “legitimate interests” after considering the potential risks to your privacy – for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.
One of the ways in which we are able to help members is by using techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (1) still have a human being involved in the process (and so are not fully automated); or (2) use machine learning in ways that don’t have significant privacy implications (for example, reordering how apps might appear when you visit the app store).
- Your rights over your information
We believe you should be able to access and control your personal information no matter where you live. Depending on how you use GoSME, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information (for example, direct marketing). We will not charge you more or provide you with a different level of service if you exercise any of these rights.
Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may ask to see documentation verifying your identity, which we will discard after verification.
If you would like to designate an authorized agent to exercise your rights for you, please email us from the email address we have on file for you. If you email us from a different email address, we cannot determine if the request is coming from you and will not be able to accommodate your request. In your email, please include the name and email address of your authorized agent.
If you are not happy with our response to a request, you can contact us to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.
Finally, because there is no common understanding about what a “Do Not Track” signal is supposed to mean, we don’t respond to those signals in any particular way.
- Where we send your information
We are a Singaporea based company, but we work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, province, or country, including to the United States. This data may be subject to the laws of the countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws.
- Transfers outside of Europe and Switzerland
If you are in Europe or Switzerland, your personal information is controlled by Vanilla Resource Pte. Ltd.. Your information is then sent to other GoSME locations and to service providers who may be located in other regions, including the United States. When we send your personal information outside of Europe, we do so in accordance with European law.
If you are in Europe or Switzerland, when we send your personal information to Singapore it is protected under Singapore law, which the European Commission has found will adequately protect your information. If we then send this personal information outside of Singapore (for example, when we send this information to our subprocessors), this information is protected by contractual commitments that are comparable to those provided in standard clauses.
Finally, while we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order).
- How we protect your information
Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.
- How we use “cookies” and other tracking technologies
We use cookies and similar tracking technologies on our website and when providing our services.
How you can reach us
If you would like to ask about, make a request relating to, or complain about how we process your personal information, you can contact us at :
Vanilla Resource Pte Ltd
UEN No : 201423529Z
62 Ubi Rd 1, #06-25, Singapore
408734.
Contact : +65 8308 7997 (whatsapp only)
Email : contact@vanillaresource.com
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GoSME – Terms of Use
1. Acceptance of Terms of Use Agreement
By creating a GoSME account, whether through a mobile device, mobile application or computer (collectively, the “Service”) you agree to be bound by (i) these Terms of Use, (ii) our Privacy Policy, each of which is incorporated by reference into this Agreement, and (iii) any terms disclosed and agreed to by you if you purchase additional features, products or services we offer on the Service (collectively, this “Agreement”). If you do not accept and agree to be bound by all of the terms of this Agreement, please do not use the Service.
We may make changes to this Agreement and to the Service from time to time. We may do this for a variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practices. The most recent version of this Agreement will be posted on the Service under Settings and also on GoSME.biz, and you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes to your rights or obligations, we will notify you at least 30 days in advance of the changes (unless we’re unable to do so under applicable law) by reasonable means, which could include notification through the Service or via email. If you continue to use the Service after the changes become effective, then you agree to the revised Agreement.
2. Eligibility
You must be at least 18 years of age and authorised by the business or company to create an account on GoSME and use the Service. By creating an account and using the Service, you represent and warrant that:
- You and your business or company can form a binding contract with GoSME,
- You and your business or company are not a person who is barred from using the Service under the laws of Singapore or any other applicable jurisdiction.
- you will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations, and
- Your business or company is properly and legally incorporated in that country, state.
3. Your Account
In order to use GoSME, you may sign in using your Facebook or Google login. If you do so, you authorize us to access and use certain Facebook or Google account information, including but not limited to your public Facebook or Google profile. For more information regarding the information we collect from you and how we use it, please consult our Privacy Policy.
You are responsible for maintaining the confidentiality of your login credentials you use to sign up for GoSME, and you are solely responsible for all activities that occur under those credentials. If you think someone has gained access to your account, please immediately contact us.
4. Modifying the Service and Termination
GoSME is always striving to improve the Service and bring you additional functionality that you will find engaging and useful. This means we may add new product features or enhancements from time to time as well as remove some features, and if these actions do not materially affect your rights or obligations, we may not provide you with notice before taking them. We may even suspend the Service entirely, in which event we will notify you in advance unless extenuating circumstances, such as safety or security concerns, prevent us from doing so.
You may terminate your account at any time, for any reason, by following the instructions in “Settings” in the Service, however if you use a third party payment account, you will need to manage in app purchases through such account (e.g., iTunes, Google Play) to avoid additional billing. GoSME may terminate your account at any time without notice if it believes that you have violated this Agreement. Upon such termination, you will not be entitled to any refund for purchases.
For residents of the Republic of Korea, except in the case where we reasonably consider that (i) giving notice is legally prohibited (for instance, when providing notice would either violate applicable laws, regulations, or orders from regulatory authorities or compromise an ongoing investigation conducted by a regulatory authority) or (ii) any notice may cause harm to you, third parties, GoSME, and/or our affiliates (for instance, when providing notice harms the security of the Service), we will without delay notify you of the reason for taking the relevant step.
After your account is terminated, this Agreement will terminate, except that the following provisions will still apply to you and GoSME: Section 4, Section 5, and Sections 12 through 19.
5. Safety: Your Interactions with Other Members
Though GoSME strives to encourage a respectful member experience through features like the Post, Match and Rate that allows members to communicate only after they have both indicated interest in one another, it is not responsible for the conduct of any member on or off of the Service. You agree to use caution in all interactions with other members, particularly if you decide to communicate off the Service or meet in person. You agree that you will not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other members.
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS. YOU UNDERSTAND THAT GoSME DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS MEMBERS. GoSME MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF MEMBERS.
6. Rights GoSME Grants You
GoSME grants you and your business or company, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sub-licensable license to access and use the Service. This license is for the sole purpose of letting you use and enjoy the Service’s benefits as intended by GoSME and permitted by this Agreement. Therefore, you agree not to:
- use the Service or any content contained in the Service for any commercial purposes without our written consent.
- copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through the Service without GoSME’s prior written consent.
- express or imply that any statements you make are endorsed by GoSME.
- use any robot, bot, spider, crawler, scraper, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents.
- use the Service in any way that could interfere with, disrupt or negatively affect the Service or the servers or networks connected to the Service.
- upload viruses or other malicious code or otherwise compromise the security of the Service.
- forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted to or through the Service.
- “frame” or “mirror” any part of the Service without GoSME’s prior written authorization.
- use meta tags or code or other devices containing any reference to GoSME or the Service (or any trademark, trade name, service mark, logo or slogan of GoSME) to direct any person to any other website for any purpose.
- modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service, or cause others to do so.
- use or develop any third-party applications that interact with the Service or other members’ Content or information without our written consent.
- use, access, or publish the GoSME application programming interface without our written consent.
- probe, scan or test the vulnerability of our Service or any system or network.
- encourage or promote any activity that violates this Agreement.
The Company may investigate and take any available legal action in response to illegal and/ or unauthorized uses of the Service, including termination of your account.
Any software that we provide you may automatically download and install upgrades, updates, or other new features. You may be able to adjust these automatic downloads through your device’s settings.
7. Rights you Grant GoSME
By creating an account, you grant to GoSME a worldwide, transferable, sub-licensable, royalty-free, right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify and distribute information you authorize us to access from Google, Facebook, as well as any information you post, upload, display or otherwise make available (collectively, “post”) on the Service or transmit to other members (collectively, “Content”). GoSME’s license to your Content shall be non-exclusive, except that GoSME’s license shall be exclusive with respect to derivative works created through use of the Service. For example, GoSME would have an exclusive license to screenshots of the Service that include your Content. In addition, so that GoSME can prevent the use of your Content outside of the Service, you authorize GoSME to act on your behalf with respect to infringing uses of your Content taken from the Service by other members or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to the laws of Singapore, on your behalf if your Content is taken and used by third parties outside of the Service. Our license to your Content is subject to your rights under applicable law (for example laws regarding personal data protection to the extent any Content contains personal information as defined by those laws) and is for the limited purpose of operating, developing, providing, and improving the Service and researching and developing new ones. You agree that any Content you place or that you authorize us to place on the Service may be viewed by other members and may be viewed by any person visiting or participating in the Service (such as individuals who may receive shared Content from other GoSME members).
You agree that all information that you submit upon creation of your account, including information submitted from your Google, Facebook account, is accurate and truthful and you have the right to post the Content on the Service and grant the license to GoSME above.
You understand and agree that we may monitor or review any Content you post as part of a Service. We may delete any Content, in whole or in part, that in our sole judgment violates this Agreement or may harm the reputation of the Service.
When communicating with our customer care representatives, you agree to be respectful and kind. If we feel that your behaviour towards any of our customer care representatives or other employees is at any time threatening or offensive, we reserve the right to immediately terminate your account.
In consideration for GoSME allowing you to use the Service, you agree that we, our affiliates, and our third-party partners may place advertising on the Service. By submitting suggestions or feedback to GoSME regarding our Service, you agree that GoSME may use and share such feedback for any purpose without compensating you.
Please be informed that GoSME may access, store and disclose your account information and Content if required to do so by law, by performing its agreement with you, or in a good faith belief that such access, storage or disclosure satisfies a legitimate interest, including to: (i) comply with legal process; (ii) enforce the Agreement; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of the Company or any other person.
8. Community Rules
By using the Service, you agree that you will not:
- use the Service for any purpose that is illegal or prohibited by this Agreement.
- use the Service for any harmful or nefarious purpose
- use the Service in order to damage GoSME
- violate our guidelines, as updated from time to time.
- spam, solicit money from or defraud any members.
- impersonate any person or entity or post any images of another person without his or her permission.
- bully, “stalk”, intimidate, assault, harass, mistreat or defame any person.
- post any Content that violates or infringes anyone’s rights, including rights of publicity, privacy, copyright, trademark or other intellectual property or contract right.
- post any Content that is hate speech, threatening, sexually explicit or pornographic.
- post any Content that incites violence; or contains nudity or graphic or gratuitous violence.
- post any Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual.
- solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other members or disseminate another person’s personal information without his or her permission.
- use another member’s account, share an account with another member, or maintain more than one account.
- create another account if we have already terminated your account, unless you have our permission.
GoSME reserves the right to investigate and/ or terminate your account without a refund of any purchases if you have violated this Agreement, misused the Service or behaved in a way that GoSME regards as inappropriate or unlawful, including actions or communications that occur on or off the Service.
9. Other Members’ Content
Although GoSME reserves the right to review and remove Content that violates this Agreement, such Content is the sole responsibility of the member who posts it, and GoSME cannot guarantee that all Content will comply with this Agreement. If you see Content on the Service that violates this Agreement, please report it within the Service or via our contact us.
10. Purchases
Generally from time to time, GoSME may offer products and services for purchase (“in app purchases”) through iTunes, Google Play, carrier billing, GoSME direct billing or other payment platforms authorized by GoSME. If you choose to make an in app purchase, you will be prompted to confirm your purchase with the applicable payment provider, and your method of payment (be it your card or a third party account such as Google Play or iTunes) (your “Payment Method”) will be charged for the in app purchase at the prices displayed to you for the service(s) you’ve selected as well as any sales or similar taxes that may be imposed on your payments, and you authorize GoSME or the third party account, as applicable, to charge you. If you purchase an auto-recurring periodic subscription through an in app purchase, your Payment Method will continue to be billed for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period, at the price you agreed to when subscribing.
a) Auto-Renewal, Automatic Card Payment
Subscriptions are automatically renewed until you terminate or cancel the subscription. When you purchase a subscription, your Payment Method will continue to be billed monthly in advance within 24 hours of the date of the initial purchase at the price you agreed to when initially subscribing. Your card payment information will be stored and subsequently used for the automatic card payments in accordance with the Agreement.
Objections to a payment already made should be directed to customer service, if you were billed directly by GoSME or the relevant third party account such as iTunes. You are also be able to object by contacting your bank or payment provider, who can provide further information on your rights as well as applicable time limits.
You may unconditionally withdraw your consent to automatic card payments at any time by going to Settings on GoSME or the relevant third party account, but be advised that you are still obligated to pay any outstanding amounts.
If you want to change or terminate your subscription, you will need to log in to your third party account (or Settings on GoSME) and follow instructions to terminate or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the GoSME application from your device. Deleting your account on GoSME or deleting the GoSME application from your device does not terminate or cancel your subscription; GoSME will retain all funds charged to your Payment Method until you terminate or cancel your subscription on GoSME or the third party account, as applicable. If you terminate or cancel your subscription, you may use your subscription until the end of your then-current subscription term, and your subscription will not be renewed after your then-current term expires.
b) Additional Terms that apply if you pay GoSME directly with your Payment Method.
If you pay GoSME directly, GoSME may correct any billing errors or mistakes that it makes even if it has already requested or received payment. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, GoSME may terminate your account immediately in its sole discretion.
You may edit your Payment Method information by visiting GoSME and going to Settings. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, terminate or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method.
c) Refunds
Generally, all charges for purchases are non-refundable, and there are no refunds or credits for partially used periods. We may make an exception if a refund for a subscription offering is requested within fourteen days of the transaction date, or if the laws applicable in your jurisdiction provide for refunds.
For subscribers residing in the EU or European Economic Area – in accordance with local law, you are entitled to a full refund without stating the reason during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.
To request a refund:
If you made a purchase using your Apple ID, refunds are handled by Apple, not GoSME. To request a refund, go to iTunes, click on your Apple ID, select “Purchase history”, find the transaction and hit “Report Problem”. You can also submit a request at https://getsupport.apple.com.
If you made a purchase using your Google Play Store account or through GoSME directly: please contact customer support with your order number for the Google Play Store (you can find the order number in the order confirmation email or by logging in to Google Wallet) or GoSME (you can find this on your confirmation email). You may also mail or deliver a signed and dated notice which states that you, the buyer, are canceling this agreement, or words of similar effect. Please also include the email address or mobile number associated with your account along with your order number.
If you use your right of cancellation (except for purchases made through your Apple ID, which Apple controls), we will refund (or ask Google to refund) all payments received from you, without undue delay and in any case within 14 days of the date when we received notice of your decision to cancel the Agreement. We shall make such refund using the same means of payment as used by you in the initial transaction. In any case, no fees will be charged to you as a result of the refund.
If you made a purchase through a payment platform not listed above, please request a refund directly from the third-party merchant through which you made your purchase.
You cannot cancel an order for delivery of digital content that is not delivered on a physical medium if order processing has begun with your explicit prior consent and acknowledgement that you will thereby lose your right of cancellation. That means that such purchases are FINAL AND NON-REFUNDABLE.
d) Pricing
GoSME operates a global business, and our pricing varies by a number of factors. We frequently offer promotional rates – which can vary based on region, length of subscription, bundle size and more. We also regularly test new features and payment options.
11. Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide our customer support with the following information:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- a description of the copyrighted work that you claim has been infringed;
- a description of where the material that you claim is infringing is located on the Service (and such description must be reasonably sufficient to enable us to find the alleged infringing material);
- your contact information, including address, telephone number and email address;
- a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Notice of claims of copyright infringement should be provided to contact@vanillaresource.com.
GoSME will terminate the accounts of repeat infringers.
12. Disclaimers
GoSME PROVIDES THE SERVICE ON AN “AS IS” AND “AS AVAILABLE” BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICE (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. GoSME DOES NOT REPRESENT OR WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH THE SERVICE WILL BE ACCURATE.
GoSME TAKES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER MEMBER OR THIRD PARTY POSTS, SENDS OR RECEIVES THROUGH THE SERVICE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK.
13. Third Party Services
The Service may contain advertisements and promotions offered by third parties and links to other web sites or resources. GoSME is not responsible for the availability (or lack of availability) of such external websites or resources. If you choose to interact with the third parties made available through our Service, such party’s terms will govern their relationship with you. GoSME is not responsible or liable for such third parties’ terms or actions.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GoSME, ITS AFFILIATES, EMPLOYEES, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE, (II) THE CONDUCT OR CONTENT OF OTHER MEMBERS OR THIRD PARTIES ON, THROUGH, OR FOLLOWING USE OF THE SERVICE; OR (III) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR CONTENT, EVEN IF GoSME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL GoSME’S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF THE AMOUNT PAID, IF ANY, BY YOU TO GoSME FOR THE SERVICE AND USD100 WHILE YOU HAVE AN ACCOUNT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
15. Arbitration, Class-Action Waiver, and Jury Waiver
- The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof) or the Service shall be BINDING ARBITRATION administered by SIAC rules, before a single arbitrator to be conducted in the English language in Singapore. You agree that you will not under any circumstances commence, or maintain, or participate in against the Company any class action, class arbitration, or other representative action or proceeding against GoSME.
- By using the Service in any manner, you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and the Company (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING.
16. Governing Law
This agreement is governed by the Law of the Republic of Singapore.
17. Indemnity by You
You agree, to the extent permitted under applicable law, to indemnify, defend and hold harmless GoSME, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities and expenses, including attorney’s fees due to, arising out of, or relating in any way to your access to or use of the Service, your Content, or your breach of this Agreement.
18. Entire Agreement, Other
This Agreement, along with the Privacy Policy and any terms disclosed and agreed to by you if you purchase additional features, products or services we offer on the Service, contains the entire agreement between you and GoSME regarding the use of the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. You agree that your GoSME account is non-transferable and all of your rights to your account and its Content terminate upon your death. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of this Agreement and you may not make any representations on behalf of or bind GoSME in any manner.