Privacy Policy

Effective Date: August 18, 2026
Last Updated: August 18, 2026

1. Introduction

GoSME (“GoSME”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit www.gosme.biz, use our mobile applications, or access any related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

Information You Provide

When you register or use our Services, we may collect:

Name
Business or company name
Job title
Email address
Telephone number
Profile photograph
Business profile information
Password (encrypted)
Customer support communications
Information you voluntarily upload or publish

Information Collected Automatically

When you use our Services, we may collect:

IP address
Browser type
Device information
Operating system
Unique device identifiers
Usage statistics
Pages viewed
Session duration
Referral URLs
Crash reports
Diagnostic information

Third-Party Login Information

If you choose to sign in using services such as Google, we may receive:

Name
Email address
Profile photo
Public profile information
Authentication identifiers

Only the information you authorize is shared with us.

3. How We Use Your Information

We use your information to:

Create and manage your account
Provide our Services
Authenticate users
Enable business networking features
Display business profiles
Improve our platform
Respond to customer support requests
Send service notifications
Detect fraud and unauthorized activity
Maintain security
Comply with legal obligations
Conduct analytics to improve user experience

Where required by law, marketing communications will only be sent with your consent.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process personal data under one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent
Protection of vital interests where applicable

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

Keep you signed in
Remember your preferences
Improve website functionality
Measure website performance
Analyze usage
Protect against fraud

Depending on your location, we may request your consent before placing non-essential cookies.

You can manage your cookie preferences through your browser settings.

6. Sharing of Personal Information

We do not sell your personal information.

We may share your information with:

Cloud hosting providers
Authentication providers
Analytics providers
Customer support providers
Professional advisers
Government authorities when legally required

All service providers are required to safeguard your information and use it only for the purposes for which it was disclosed.

7. Public Profiles

Certain information you choose to publish may be visible to other users, including:

Business name
Brand profile
Logo
Public description
Contact details you choose to publish
Public posts or shared content

Please avoid publishing confidential or sensitive personal information.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide our Services
Meet legal obligations
Resolve disputes
Enforce our agreements

When no longer required, personal information will be securely deleted or anonymized.

9. Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information, including:

Encryption during transmission (TLS/SSL)
Secure authentication
Access controls
Security monitoring
Regular software updates

However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Delete your personal information
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with your local data protection authority

To exercise your rights, please contact us using the details below.

11. International Transfers

Your information may be processed and stored in countries other than your own.

Where required by law, we implement appropriate safeguards for international data transfers, including Standard Contractual Clauses or other legally recognized mechanisms.

12. Children’s Privacy

Our Services are intended for business users and are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

13. Third-Party Links

Our Services may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be posted on this page together with the updated “Last Updated” date. Where required by law, we will provide additional notice.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

GoSME
Email: contact@gosme.biz

Vanilla Resource Pte. Ltd.
UEN No.: 201423529Z
3 Phillip Street, #23-01, Singapore 049319