Why has my subscription not been activated?

If you hit the “Subscribe” button, congratulations! You have opened up a whole new world of opportunities made available for you at your fingertips. However, if it hasn’t been activated in your account yet, it could be for a few reasons: • Your purchase is still being processed. You can check this within your purchase […]

My app isn’t working, what should I do?

If you’re experiencing a technical issue with the app, we recommend trying these troubleshooting steps first to help get you back up and matching. 1. Sign out of GoSME (if you can) 2. Delete the GoSME app from your device (not your account/profile) 3. Re-download the GoSME app and sign back in If the issue […]

What if I send a match request wrongly?

You are not able to unsend the match request once it has been sent.  However, if the match request has been accepted, you can click on the 3 dots beside the matched profile and select “remove match”

Can I edit my post?

Yes, simply go to your post and click on the 3 dots located on the top right hand corner of your post, select “edit”.

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