What are the rules for using GoSME? What happens if I break a rule?
Please refer to our Terms of Use
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Why has my subscription not been activated?
If you hit the “Subscribe” button, congratulations! You have opened up a whole new world of opportunities made available for you at your fingertips. However, if it hasn’t been activated in your account yet, it could be for a few reasons: • Your purchase is still being processed. You can…
My app isn’t working, what should I do?
If you’re experiencing a technical issue with the app, we recommend trying these troubleshooting steps first to help get you back up and matching. 1. Sign out of GoSME (if you can) 2. Delete the GoSME app from your device (not your account/profile) 3. Re-download the GoSME app and sign…
What if I send a match request wrongly?
You are not able to unsend the match request once it has been sent. However, if the match request has been accepted, you can click on the 3 dots beside the matched profile and select “remove match”
Can I unsend or edit a message that I’ve sent out erroneously?
You are not able to unsend or edit a message once it has been sent out.
Can I edit my post?
Yes, simply go to your post and click on the 3 dots located on the top right hand corner of your post, select “edit”.
Can I delete a post if I posted it erroneously?
Yes, simply go to your post and click on the 3 dots located on the top right hand corner of your post, select “delete”.
How can I view my profile as it appears to others?
• Tap on “Profile” icon at the bottom right hand corner of the page • Scroll down to view your profile
